77c77 Privacy Policy
Your personal information is completely secure with us. This policy explains how we collect, use, and store data.
Introduction & Applicability
Who does this policy apply to?
77c77 is a safe and reliable online betting and casino platform. This privacy policy applies fully to you when you use our website, mobile platform, or any related services. Please read this policy carefully before using our platform.
Our Commitment
77c77 gives the highest priority to the privacy of your personal information. We believe each user's data belongs to them, and protecting it is our responsibility. We keep your information secure through SSL encryption and modern security technology.
Information We Collect
Personally Identifiable Information
During account registration or identity verification, we may collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (where applicable)
- Residential address
Financial & Payment Information
We collect payment-related information to process deposits and withdrawals. This includes account details for bKash, Nagad, Rocket, Upay, and bank transfers. Full card or account numbers are not stored on our servers — only the information necessary to verify transactions is retained.
User Activity Information
To improve your experience on the platform, we automatically collect the following information:
- Login time, device type, and browser information
- IP address and geographic location (country level)
- Gaming history and transaction logs
- Site navigation patterns and session information
Communication Information
When you contact our support team via live chat or email, we store the details of that conversation. This is used to ensure service quality and to provide you with better support in the future.
Purpose of Data Use
Service Operations & Improvement
77c77 uses your information for the following legitimate purposes:
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- To enforce the minimum deposit limit of ৳100 and withdrawal limit of ৳500
- To improve our platform's services and user experience
- To identify and resolve technical issues
Security & Fraud Prevention
Ensuring platform security is our priority. We use your information to detect and prevent unauthorized access, fraudulent activity, and account misuse. If any suspicious activity is noticed, we will contact you.
Ensuring Responsible Gaming
We monitor users' gaming patterns to identify problematic gaming behavior early and provide timely support. This is part of our responsible gaming commitment.
Communication & Support
We use your contact information to notify you about important account matters, transaction confirmations, and relevant offers. You can opt out of marketing communications at any time.
Cookies & Tracking Technology
What are cookies and why are they used?
Cookies are small text files stored in your browser. 77c77 uses cookies to remember your login state, make site navigation easier, and customize your experience according to your preferences. Some platform features may be limited without cookies.
Types of Cookies
- Essential cookies: Required for login sessions and security — these cannot be disabled.
- Performance cookies: Help monitor site speed and usability.
- Preference cookies: Remember language and site layout preferences.
- Analytics cookies: Collect anonymous data about site visits and are used to improve services.
Managing Cookies
You can manage or delete cookies from your browser settings. Keep in mind, however, that disabling essential cookies may disrupt login and other important platform features.
Sharing Data with Third Parties
What we do not do
77c77 never sells, rents, or transfers your personal information to third parties for commercial purposes. Protecting the privacy of your information is part of our core principle.
When is information shared with third parties?
We may share necessary information in the following limited circumstances:
- Payment processors: For verifying bKash, Nagad, Rocket, Upay, and bank-related transactions
- Technology service providers: Contracted partners for platform operations, bound by strict confidentiality agreements
- Legal obligations: In accordance with valid legal directions from competent authorities
- Fraud prevention: With relevant authorities in the investigation of fraudulent activity
Third-Party Agreements
All third parties contracted with us are required to comply with the standards of this privacy policy. They may use your information only for the purposes specified in the agreement, and use for any other purpose is strictly prohibited.
Data Security Measures
Technical Security
77c77 uses industry-standard technology to protect your information. SSL (Secure Socket Layer) encryption technology encrypts all communication between you and our servers, making it impossible for third parties to read or alter.
Data Storage Security
Our data protection infrastructure includes:
- Encrypted database storage systems
- Strict access controls — only authorized personnel can access specific data
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems
- Secure backup and recovery processes
Your Role in Securing Your Account
Alongside technical protections, your cooperation is also important. Keep your password strong, do not share it with others, and always log out after using an unfamiliar device. If you notice any unusual activity, inform our support team immediately.
Data Retention Period
How long is data kept?
We store your information only for as long as it is necessary or legally required. Information for active accounts is retained throughout the duration of the service. Even after an account is closed, financial transaction records are kept for a specified period as required by applicable law.
Data Deletion Requests
After closing your account, you may request that your personal information be deleted. However, some data may need to be retained for a specific period due to legal obligations or ongoing disputes. Please contact our support team regarding this matter.
Your Rights & Options
Right to Access Information
You may request a copy of the personal information we hold about you at any time. We will fulfill this request within a reasonable timeframe.
Right to Correct Information
If any of your information appears to be incorrect or incomplete, you may request a correction. Ensuring accurate information helps us maintain the quality of our service.
Right to Withdraw Consent
You may withdraw consent given for marketing communications at any time. However, it may not be possible to stop the processing of information that is essential for service operations.
Right to Data Portability
You may request your data in a common, machine-readable format. This right will be exercised within applicable technical limitations.
How to exercise your rights?
To exercise any of your rights or for any questions related to data privacy, please contact our support team. Our 24/7 live chat service and email support are always available to assist you.
Protection of Minors
Age Restriction
77c77 is for users aged 21 and above only. We do not knowingly collect or process information from any minor. Our age verification system ensures that only adults can use the platform.
Accidental Data Collection
If for any reason a minor's information enters our records, it will be deleted immediately and the associated account will be closed. If you become aware of such an incident, please contact us.
Policy Changes & Updates
Notice of Changes
We may update this privacy policy from time to time. If any significant changes are made, we will post a notice on the platform and inform you at your registered email. The updated policy will take effect from the date of publication.
Your Consent
By continuing to use the 77c77 platform, you will be considered to have agreed to the updated privacy policy. We therefore recommend visiting this page regularly to stay informed about the latest policy.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide support in both Bengali and English.
Contact via email
Contact via live chat
Related Policies
To learn the complete terms of our service, please read the Terms & Conditions and Responsible Gaming Policy. Play responsibly and enjoy this 21+ platform.